Both Axel & Lyra are designed to be versatile and can be used by businesses of all sizes and industries. Whether you are a startup, mid-size company or a large enterprise, agents can help streamline your sales processes and improve efficiency. With that out of the way, we specialize helping health & wellness businesses primarily.
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Platform FAQs for more information
How do AI Axel & Lyra know what to say?
Both utilizes advanced AI algorithms to gather information from a knowledge base we train it on with specific instructions, tone of voice and objectives. You can give it "freedom" or give it tight set of rules.
How do AI Axel & Lyra compare to other AI for voice and chat?
Axel and Lyra stands out by offering a fully autonomous AI agent that not only manages calls, texts and social media messages but also conducts CRM updates, look past information for reference, personalize communication, and handles follow-ups. While there are powerful tools for managing sales outreach, Axel & Lyra automate the entire process end-to-end, reducing the need for human intervention.
Can Axel and Lyra handle follow-ups?
Yes, both Axel and Lyra are designed to handle follow-ups autonomously. Both inbound as well as outbound. It tracks responses from prospects and sends timely follow-up text, DMs and calls, ensuring that no lead falls through the cracks.
How does Axel & Lyra ensure better personalization compared to other AI tools and platforms?
Both Axel and Lyra utilize advanced natural language processing (NLP) and machine learning algorithms to analyze prospect data and craft highly personalized messages. Unlike many competitors, our agents continuously learn and adapt its communication style based on prospect interactions, ensuring that each call and message resonates with its recipient.
How do Axel & Lyra ensure data privacy?
Both Axel & Lyra operate within the company’s cloud infrastructure, ensuring that all data remains secure and private. It adheres to strict data privacy regulations and does not share data with third parties.
How quickly can Axel and Lyra be deployed?
Axel can be deployed within 24 hours. Thanks to its low-code framework, it integrates seamlessly into existing systems, allowing businesses to start using it almost immediately. Lyra, would require more complex custom set up to personalize it to your business needs and would require 2 to 4 weeks.
How do Axel & Lyra handle negative or unresponsive leads?
Axel & Lyra both have a built-in mechanism to identify negative or unresponsive leads. It can adjust its follow-up strategy based on the prospect’s behavior, ensuring that efforts are focused on the most promising leads.
Are Axel & Lyra suitable for all types of businesses?
What advanced features do your agents offer?
Axel & Lyra offer advanced features such as Human-in-Loop and Reinforced Learning Human Feedback to continuously improve performance over time. It also comes equipped with WellGrow AIMS (AI Management System) for monitoring activities, responses, performance, and managing toxicity in communications.
How do I deploy the agents?
Both Lyra & Axel exist on the cloud, either virtually hosted or stored in your database of information. For the AI chat agents they could be deployed within 24-72 hours to start automating your workflows, email communications and social media messages. Our team provides comprehensive support during the deployment process, including configuration and customization to ensure that both Axel & Lyra meet your specific needs. The low-code framework makes it easy to adjust settings and manage the agent operations.