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Privacy Policy

Last updated: April 2026

1. Who we are

Wellgrow Limited ("Wellgrow", "we", "us", "our") is a company registered in Hong Kong at 1704 Tung Chiu Commercial Building, 193 Lockhart Road, Wanchai, Hong Kong. We operate the website wellgrow.io and provide custom AI systems for growing businesses.

2. What information we collect

We may collect the following types of information:

  • Contact information you provide when booking a call or submitting an enquiry (name, email address, phone number, company name)
  • Information about your business that you share during strategy calls or onboarding
  • Usage data collected automatically when you visit our website (IP address, browser type, pages visited)
  • Communications between you and our team

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide our services
  • Communicate with you about your account or our services
  • Improve our website and services
  • Send relevant updates and content, where you have consented
  • Comply with our legal obligations

4. How we share your information

We do not sell your personal information to third parties. We may share your information with service providers who assist us in delivering our services (such as CRM platforms, email tools, and scheduling software). These providers are bound by confidentiality agreements and are not permitted to use your information for their own purposes.

5. Data retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your data, please contact us at support@wellgrow.io and we will respond within 30 days.

6. Your rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us at support@wellgrow.io.

7. Cookies

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve our content and services. You can control cookie settings through your browser settings. By using our website, you consent to our use of cookies in accordance with this policy.

8. Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

9. Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at support@wellgrow.io.